What types of electronic components do Wilwin stock?
Anything that goes on a printed circuit board.
What are your quality standards?
We understand the risks of counterfeit products and are passionate about ensuring all products we sell are of the highest standard. Our highly-trained goods-in team use on-site counterfeit screening facilities including state-of-the art equipment. In addition to this we also offer training in counterfeit identification given our leading edge equipment and robust quality control procedures in place to protect our customers. We meet all global environmental compliance standards including Restriction of Hazardous Substances (RoHS) and Waste Electrical and Electronic Equipment (WEEE).
How Long warranty times can your company offer?
All of our stock is guaranteed with 12 months no quibble warranty.
Why choose Wilwin as your partner?
We are a global vendor/supplier of electrical components passionate about providing a first-class service sourcing products of the highest quality. We have invested heavily in state-of-the-art equipment, a highly trained team coupled with robust quality assurance procedures to combat counterfeit products.
Do you ship globally?
Yes. We ship all over the world except Strategic countries.
How would your company ship goods and delivery time?
We ship all goods by DHL Worldwide, delivery to all countries in 3-5 days.
Do you sell offline if no my interested items show in your online shop?
Yes, pls send us your RFQ by email to email@example.com, our sales staff will reply you in few hours.
What is your minimum order?
No minimum order requested, all items are available to sell.
What form of payment do you accept?
- Online: Paypay, Credit Card, Goodle Pay, Apple Pay...
- Bank transfers (TT) for offline
- Escrow for offline
How long does it take to ship my order?
We will ship Within 72 hours using DHL. We offer alternatives (DHL or Fedex or UPS) if they are your preferred supplier.
Do I need an account to order from Wilwin online Shop?
Yes you will need an account and can Register Here.
Is your stock new?
We only sell new stock, typically in original packaging!
Do you sell refurbished or used products?
No, we only sell brand new and unused trusted stock.
Where does your stock come from?
We help OEM and EMS companies globally to reduce their Excess, Surplus and Obsolete stock. This allows us to offer top quality, genuine stock at discounted prices.
Why do you only sell trusted stock?
To protect you! We know where all our stock has come from and this traceability protects you from counterfeit stock.
Are you confident the stock is not counterfeit?
So confident that we offer a 100% Counterfeit Free guarantee!
How long is your warranty period?
We offer an industry leading 12 months warranty.
What does your warranty cover?
In the unlikely event that the parts fail to meet the original manufacturers specification our warranty will protect you.
To what extent does the warranty cover me?
Wherever possible we will supply replacement parts, otherwise we will refund you in full for the cost of the parts and shipping. We do not cover consequential losses.
What if we no longer want / need the stock?
We offer a no argument return policy for the first month, after that contact with us and we will be sure to work something out for you.
Where do you ship?
Prefer to shipping from Hongkong! We can ship to more than 200 countries using DHL.
Will you dispatch quickly?
Absolutely! We dispatch same day if an is order placed before 4pm local time on a working day, otherwise it will be the next working day.
Why your shipping so cheap?
Due to the large volume of packages we send and receive every month, our rates are extremely competitive and we pass these savings on to you.
What's the Freight fee for goods within 0.5kg?
We just charge $25.00 for all over the world.
Can I use my own shipping account?
Certainly, we are happy to ship on your DHL, UPS or FedEx account.
Do you pay Duty?
Most countries do not charge duty on the types of products we sell, but if they do its the responsibility of the receiver to cover these costs.